Frequently Asked Questions

Payment

• Do I need to set up an account to place an order?

• No, you can check out as a guest, an account is only applicable for when requesting credit.

• What payment method do you accept?

• We accept all major debit and credit cards, and an option to pay on account for large orders.

• Is there a minimum order quantity?

• There is a minimum order value of £2000.

Your Order

• How can I track my order?

• Email confirmation will be sent once an order has been dispatched this will include delivery/tracking details.

• How much does delivery cost?

• Courier costs will be confirmed at time of placing the order or requesting a quotation.

• How long will my order take to arrive?

• 15 working days for production, 1-3 working days for courier delivery or 3-4 weeks delivery by sea freight.

• What happens if my order arrives damaged?
• If goods are damaged when they arrive we will replace them free of charge, however, we must be notified within 48hours.  New production lead times apply. 

TamHangers

• Who are TamHangers?

• TamHangers are the industry leader in sustainable garment hanger, packaging and retail solutions. 

• What is TamHangers Hanger Re-Use Program?

• The first-ever closed loop hanger solution, saving millions of hangers from landfill. An innovative, cost-effective and sustainable service. 

• How long have TamHangers been operating? 

• TamHangers have over 40 years’ experience working with major brands and retailers.